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Senior Operational Risk Manager - NN

Location: The Hague
Salary: € 5024 - € 7178 a month
Employment: Full-time

The Senior Operational Risk Manager is responsible for owning, operating and monitoring NN’s overall internal control framework and to manage all operational risks. Is seen as trusted risk advisor to senior management supporting them in their decision making process, risk identification and mitigation. In addition supporting them in their strategic change initiatives and conducting thematic reviews following risk assessments.  

This Senior Operational Risk Manager job offers you a monthly salary between €5.024,85 and €7.178,36 (based on 36 hours),, depending on your knowledge and experience.

Your impact as Senior Operational Risk Manager at NN

Protect NN from risks which may take them beyond their risk appetite.

Your responsibilities

The Senior Operational Risk Manager is to perform the 2e line function for several Corporates Staff Departments. In this role you advise and support management and staff in all aspects of ORM e.g. risk identification, control framework, risk reporting, risk culture and risks related to strategic change. Your key accountabilities are in the area of Operational risk;

  • Identification and assessment
  • Advice
  • Analysis and reporting
  • Product & Service development
  • Stakeholder management

In addition, we may ask the Senior Operational Risk Manager to lead one or more Centres of Expertise (CoE). Objective of the CoE is to ensure a strong risk management framework within NN Group on specific areas with material risk exposure. In addition, the CoE should be able to enforce changes at BUs/Le-gal entities to manage the risk at the appropriate maturity level. In case of material/structural changes in the risk management framework (methodology), the CoE will be leading the implementation together with support from the local/international CRO teams.  A CoE preferably includes staff from various departments (also outside risk) and should work across otherwise potential silos. They may include staff from NN’s Business Units.  

Who you are

We are looking for an operational and holistic thinker with excellent consulting and communication skills. You also have an external focus and data analytics capabilities and are able to build and maintain networks, lead Centers of Expertise and provide to the point second line opinions. The ability to quickly grasp complex situations, an university degree and excellent in English written and verbal language are a must for this position. Other than mentioned above you also have:

  • Minimal 8 years of experience in ORM preferably in a financial institution
  • Knowledge, skills and experience required;
    • Expert in Operational Risk and recognized as such internally and externally;
    • Broad and deep Operational Risk knowledge/experience
    • Set policy and standards related to the Operational Risk domain
  • Trusted risk advisor to senior management (supporting them in their decision making and helping them reach their business goals);
    • Sufficient seniority level to interact independently with senior staff in 1st line
    • Recognised for their business and risk expertise
    • Partner to senior management in strategic change

Your colleagues

You will be part of the Group ORM team which consists of 5  ORM professionals and 1 Senior Insurance Manager. This team is part of a larger department called Group ERM  consisting of 3 teams, ERI, ORM and IRM. You will report to the Manager Group ORM.

Continue developing

It is important to us that you continue to develop yourself. We give you the space and the confidence to grow in your career as well as a person. We help you with:

  • Plenty of training and learning opportunities in our Learning & Development Centre
  • A large (international) network of colleagues who are keen to share their knowledge with you
  • The autonomy to set out your own development path 

Employee benefits

You are more than a colleague and that is something we understand very well at NN. You have many roles in life, leading to different choices. At NN we give you the opportunity to select employee benefits that are important to you. For instance buying additional leave days and flexible working hours. In consultation with your manager and your direct colleagues, you are able to work out of any location at any time. You get enough flexibility to adjust your working pattern to your personal needs. Also part of the benefits are (currently online) sports lessons and a special allowance to set up your home office and internet use. In addition, you will receive:

  • Salary between €5.024,85 and €7.178,36 (based on 36 hours), depending on your knowledge and experience
  • Collective pension scheme with a personal contribution of only 6%
  • 194.4 hours of leave, based on a 36-hour week (that’s 27 vacation days for a 5-day working week) and one Diversity Day
  • Holiday allowance and a 13th month, paid with your monthly salary
  • NS Business Card 2nd class, which gives you unlimited travel 7 days a week. Do you prefer to travel with your own transport? Then you can declare the kilometres travelled for business and commuting

Due to Covid-19, NN colleagues are still working from home most of the time and we are preparing for a combination of working from home (or anywhere else) and at the office. The official location for this job is The Hague.

Will you be our new colleague?

If you are enthusiastic about this vacancy and think that you would be a good fit for the team at NN, we would like to invite you to apply. We are very keen to find out who you are, what motivates you and what you can contribute to this role at NN.

Apply now

If you have any questions about the vacancy, you can reach out via phone or WhatsApp to Ana Steenken (Manager Group ORM) via +316 50 63 12 88. Any questions about the process can be directed to Yasmine Korving (Recruiter) via +316 55 19 64 09.

This is a permanent position. A candidate will receive a contract from NN and we are not open to interim/freelance assignments and/or candidates or recruitment agencies. Thank you very much for your understanding.

The Hague

Information and application:


Please send your application for Senior Operational Risk Manager at NN in The Hague including your CV via our website.

Job code:
Job posted
23 november 2021
Apply Now
More information:
Yasmine Korving
m. +31 (0)6 55 19 64 09

Read all about working at NN

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Transistorstraat 7
1322 CJ Almere

Postbus 60184
1320 AE Almere

Tel: 036 - 7440 136

KvK 32090652
ING Bank NL91INGB065.42.67.456
BTW NL.8106.57.041.B01

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