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Senior first line Non financial Risk officer - Via Michael Page Risk & Compliance

Locatie: Amsterdam

Setting Up of a new 1rst line Contol function aimed at improving the banks integrity.

  • Setup of a new Function in First line
  • International Complex Environment

About our client:
ING's Challenger & Growth (C&G) business line serves 25m customers in 10+ countries, and comprises ca. half of ING's assets and profits. Within the C&G head office, the COO/CTO team is responsible for the continuous optimization across C&G of operational performance, whilst ensuring the business effectively manages risks and meets regulatory obligations. Furthermore, the COO/CTO coordinates the design and deployment of ING¡¯s global transformation across C&G countries You will become part of the Control Office within the C&G COO/CTO department. We are on a mission to achieve Control Excellence across our business line. We will ensure that our business activities are in line with our integrity and compliance standards, and that we minimize errors and balance costs by designing best-in-class control solutions that wow our customers.

Tasks and responsibilities:
As part of the COO Control Office you will be responsible for:

  • Design effective and efficient control frameworks for product lines and business processes, aligned with ING's standards and with a process based end-to-end risk view
  • Lead and monitor the implementation of regulatory programs and requirements
  • Support business units with identifying risks within processes and implementing control standards, including education and training to staff in C&G
  • Increase the efficiency of controls by seeking ways to improve automation and sourcing of control and testing activities.
  • Advise on and monitor the implementation of controls, testing of key controls, and the follow up of risk mitigating actions (issues) within the C&G division
  • Provide and analyze comprehensive, integrated risk and control performance measurement and reporting. Maintain input or data quality of risk management systems?
  • Create and deliver strategic presentations and reports/updates to senior management.
  • Act as a champion for risk management and continuous improvement.


  • You know how to achieve goals in a large complex organisation; you know how to build and maintain relations with all your stakeholders; you think strategically and are capable of translating from an abstract level to tangible execution.
  • Proven experience with assessing risks, and designing and implementing control in business processes
  • Experience with KYC, GDPR, MiFID and other regulatory control frameworks, good understanding of control standards related to Sourcing, IT, Fraud and operational processes
  • A persistent, open and convincing communicator; able to communicate with all levels in the organisation
  • Proven ability to manage stakeholder relationships in complex, international matrix organization
  • Virtual team management experience
  • Strong analytical skills and business sense (you are able to look beyond figures)
  • Proven business management skills - consistent delivery of high-quality output under strong time pressure
  • Highly motivated self-starter able to work with minimal supervision and direction
  • Ability to deal well with very high levels of ambiguity, both in terms of process and content.
  • Emotional resilience: adapts easily to new environments; remains calm, and continues to perform under pressure; talks openly and honestly; gives and acts on constructive feedback
  • Are willing to travel up to 10% of your time.

Information and application:


To fulfil this vacancy this organization is working together with Michael Page Risk & Compliance.

Please send your application for Senior first line Non financial Risk officer at this organization in Amsterdam including your CV via our website.

Job code:


Job posted

18 oktober 2019
Apply Now

More information:

Willem van Leeuwen
Manager Compliance & Risk Management
t. 31 (0) 20 5789444

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Transistorstraat 7
1322 CJ Almere

Postbus 60184
1320 AE Almere

Tel: 036 - 7440 136

KvK 32090652
ING Bank NL91INGB065.42.67.456
BTW NL.8106.57.041.B01

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